Sea Escape Hub

Legal Notice

Privacy Policy

Effective date: 1 September 2026

Introduction

Sea Escape Hub respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and store personal information when you visit our website.

  • The site is owned and operated by Sea Escape Hub, located at Level 3, 123 Harbour Street, Sydney NSW 2000, Australia.
  • This policy applies to all visitors to https://seaescapehub.com.
  • We may update this policy from time to time. The latest version will always be available on this page.

Information We Collect

We collect limited personal information when you interact with our website. This may include your name, email address, and phone number if you contact us directly, as well as technical data such as your IP address, browser type, and pages visited.

  • Contact information: name, email address, phone number (only if you choose to provide it via our contact form or email).
  • Usage data: pages visited, time spent, referring site, and device information collected through cookies and analytics.
  • We do not collect financial information, gambling account details, or any data related to online transactions.

How We Use Your Information

We use the personal information we collect to respond to your enquiries, improve our website content and user experience, and send you updates if you have requested them. We do not use your information for direct marketing without your consent.

  • To respond to your questions or comments submitted via email or contact form.
  • To analyse website traffic and usage patterns to improve our content.
  • To maintain the security and functionality of the website.
  • We do not sell, rent, or trade your personal information to third parties.

Cookies and Analytics

Our website uses cookies to enhance your browsing experience and to collect anonymous usage data. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

  • Essential cookies: necessary for the website to function properly.
  • Analytics cookies: help us understand how visitors use the site (e.g., Google Analytics).
  • You can control cookies through your browser settings; however, disabling cookies may affect site functionality.
  • We do not use cookies for advertising or cross-site tracking.

Data Sharing and Disclosure

We do not share your personal information with third parties except as required by law or to protect our rights. We may use third-party service providers to host our website or analyse traffic, but they are contractually obligated to keep your information confidential.

  • Service providers: hosting, analytics, and email services.
  • Legal requirements: if compelled by law enforcement or regulatory bodies.
  • Business transfers: in the event of a merger or acquisition, your information may be transferred as part of the business assets.
  • We never sell personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption where appropriate, and restricting access to authorised personnel only.

  • Secure hosting environment with SSL encryption.
  • Regular security reviews and updates.
  • Access to personal information is limited to staff who need it to perform their duties.
  • No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your data.

Your Rights and Choices

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. You may also request that we delete your personal information, subject to any legal obligations we may have to retain it.

  • You can request access to your personal information by contacting us using the details below.
  • We will respond to your request within a reasonable timeframe, usually within 30 days.
  • You may also opt out of receiving any non-essential communications from us at any time.
  • If you have a complaint about how we handle your personal information, you can contact us or the Office of the Australian Information Commissioner (OAIC).

Children's Privacy

Our website is intended for a general audience and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information.

  • The site content is informational and suitable for all ages, but we do not target children.
  • We do not knowingly collect personal information from anyone under 18.
  • Parents or guardians can contact us to request deletion of any information their child may have submitted.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date. We encourage you to review this policy periodically.

  • The effective date is 1 September 2026.
  • Material changes will be highlighted on this page or communicated via a notice on the website.
  • Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us using the details below. We will respond to your enquiry as soon as possible.